GM Develops Nose Candy for Service Departments

Ailing auto dealers spiff up service departments - Autos- msnbc.com

"A box that sends puffs of new car-scented air into his Chevrolet dealership's service lane is just one of the tricks Tim Colussy is using these days to entice buyers to come to his Pittsburgh-area dealership for servicing."

Well, maybe it's not "nose candy" in the traditional sense but GM has developed a new car scent that is having a positive impact at the dealerships who use it. Car dealers are trying to make up for lost car sales revenue and a lack of warranty repairs by providing a clean, well-lit place to have your car maintained. As a bonus, customers return to the dealerships where they have received excellent service when it comes time to buy a new jalopy.

Good service helps any kind of business. Treat your customers right and you'll do very well for yourself.